Turn to Our Mechanics for Your Auto Repair Needs

“Very friendly and were quick to get my car in.”

“Able to get appt quickly. Was called with findings and recommendations. Work completed on time.”

“Friendly and great service–thanks.”

“Knowledge of trouble shown by firm, and they will keep the cost as low as possible. Thank you again.”

“The Royalty Rewards I was able to use to lower my bill”

“I like that you know my vehicle and anticipate future repair/service needs.”

“I liked the fact that I was treated promptly and that the usual excellent services addressed my immediate needs. I have nothing that I see needing improvement except maybe weekend hours for those times when work schedules and business hours conflict for scheduling service appointments. I also understand the importance of time off for your…

“The chicken soup and the fine conversation”

“Prompt appointment. Over the phone estimate was exactly what the service cost.”

“Doctor Monte’s always helps me establish a priority of work to keep my vehicles reliable and safe.”

“We have a consistently good experience bringing our cars to Doctor Monte’s. The work is done well, communication is clear, and they keep track of the needs of our vehicles so we can plan future expenditures.”

“As a regular customer, I really appreciate that they know my vehicle, keep me abreast of future work, and accommodate my schedule.”

“I really appreciate getting to use a loaner car.”

“You got our vehicles in quickly and were willing to work with us to resolve the issues.”

“Nice staff — very knowledgeable and easy to work with.”

“Very trustworthy with excellent quality of work performed!”

“Everything was fine, no problems!”

“As always, my service needs have been given prompt attention even though this was an unscheduled service appointment. Placing priority on the needs of continuing customers is the best way to establish good will and elicit recommendations for referral to others. Doctor Monte’s continues to excel in this area to the point that I had…

“Friendly atmosphere with a feeling you will do your best to get us on the road in a timely manner. Only negative issue came from my daughter saying you don’t have WiFi in the waiting area! LOL!”

“Liked getting a ride to and from work.”

“I liked having a loaner vehicle while mine was being serviced.”

“Quality service and fast turnaround!”

“Good repairs, but prices seem high.”

“Great quick service to an unexpected problem. Thanks!”

“Clean, friendly, clear”

“Nice, clean, and friendly atmosphere whenever I visit.”

“The work on my vehicle was finished when they said it would be finished and at the price quoted.”

“The vehicle was fixed up in a timely manner, and it was less expensive than the Ford Dealership would have been.”

“I liked the communication prior to work being done and having confidence in the recommendation.”

“Very friendly and fast service. Very thorough and good pricing. Maybe improve on explaining what needs to be fixed and why. Just for the customer’s benefit and information.”

“Good”

“Personal”

“Staff kept me posted of findings and offered options for solving the problem.”

“Doctor Monte’s was able to get my vehicle in right away. They have always been honest and have done good work.”

“I like the fact that I can link up on Wifi and get work done while waiting for the work to be done!”

“Fast and friendly”

“Great service at a great price.”

“Attention to detail. The call to ask about changing the headlight. I didn’t get a call when the car was done, though they had said it was up on the rack and would be done shortly. So I had a sense that it was done, but a quick call to confirm it was finished would…

“Got me in right away and made arrangements that were convenient for me. Work was completed when you said it would be completed. Friendly and professional people. Great waiting area.”

“Comforatble waiting area.”

“Very friendly and honest staff. The whole experience was very satisfying.”

“My car was towed in on a Monday morning, and they had the fuel pump put in and ready to go that afternoon!!”

“Always greeted with a smile and Hi. They get you in and out in good time. Have always been happy with their work and don’t see anything that needs improvement. Thank you to all. The Mogensens.”

“I liked the friendliness and the honesty.”

“They were very good with answering all my questions and working with me on the issues and taking the time to help figure out the real problem. Saved me money. Thank you, DeAnn”

“Fast , friendly service and excellent staff. I would recommend them to anyone.”

“This was a pleasant and clean place to wait for repairs. You were able to get me in on the same day I called, which was needed before a trip I was taking. You had a loaner car for me to use. Some pressure to do a lot more repairs totaling a lot of money.…

“They were very friendly and knowledgeable about my service needs.”

“Great shop. The vehicle was done when they said which is very important! They did a great job from start to finish:-)”

“I was very busy this day and they made it very easy for me by dropping me off at work and picking me up when it was convenient for me!”

“They were able to get me in the same day. I would recommend Doctor Monte to anyone. Always courteous and personable.”

“You guys did a fantastic job and were always letting me know what was going on! You aren’t like any other shop so all I’ve got to say is keep up the good work. You guys are the best!!”

“Very well informed, worked well with insurance company on a complicated situation. Most of all, they fixed our vehicle.”

“I drive a 1994 vehicle. I trust Doctor Monte to take good care of my car without trying to make it into a new car. I know Doctor Monte will tell me when it is no longer safe to drive. By taking care of my car, Monte is taking care of me, too.”

“I was impressed with the professionalism of the way Monte runs his business. I feel Monte is looking out for my best interests, and I’m not just another customer. I will definitely be using Doctor Monte again and will recommend him to everyone!”

“Very pleased with the service! Doctor Monte’s Auto goes above and beyond! My car and I thank you!”

“The quote was accurate and everyone was very friendly. The office was very clean, not your typical mechanic shop.”

“Got me in and out, thank you.”

“The communication is good; I appreciate the timely updates.”

“Explanations of services rendered were easily understood. Thank you for a painless repair process.”

“I could not believe it was done so quickly, and they did a good job. Thank You.”

“You found the problem and fixed it so quickly.”

“The guys made it easy to understand the problem with my car. They were very concerned about explaining my car repairs to me so I understood. Thank you”

“I very much appreciated the fine service provided, including road tests to try to hear the sounds I was so badly describing. I also appreciated Doctor Monte coordinating my new windshield with the glass company while my car was there. Brand new windshield. No more growling. Life is good.”

“You were able to get me in right away to diagnose my problem.”

“I appreciate how quickly you were able to check out the problem with the car, the detailed information on how to fix the problem and the cost of the repairs.”

“Friendly, courteous, and timely service”

“One word – Accommodating”

“Nothing to change”

“I like using local downtown businesses, like the atmosphere and nice lounge, like that you walked me through what needed to be done, and that the estimate was what the final bill was. Also loved the last minute offer of a car to use for a couple hours to run errands.”

“We appreciated the honesty regarding a fix that wasn’t necessary since we were replacing the tires. Also, the final price ended up being slightly cheaper than the estimate, for which we were so grateful! Every penny counts in our book, and since you helped us save a little, you’ve won our trust and business. Thank…

“Nice atmosphere and everyone very friendly”

“Always outstanding professional and highly competent service!”

“Thanks for transporting me to work and picking me up when my car was ready.”

“I really appreciate being able to have a loaner when my car is being serviced for more than one day. It is one of the reasons I bring my car in.”

“The fact that there was a 2 for 1 deal on new wipers. It was missed on my first vehicle but credited toward my second vehicle that I had new wiper blades put on. Thank you!”

“The reliability of the service makes it possible to plan my day for maximum productivity.”

“Best auto service I have experienced.”

“Willing to work with us for a solution on getting our new tires.”

“As always, they got my car in right away and it didn’t take long to find the problem. The customer service is excellent as well, very satisfied with the experience I had.”

“Good service. Friendly personal attention. Nothing to improve.”

“Visiting with Monte is always a pleasure. The staff is friendly and answer any questions I may have.”

“Prompt,courteous, professional. Thoroughly explained the problem and the solution.”

“Fast service.”

“I always feel good about bringing my car to Monte’s. I know I’m getting the best service available.”

“My son-in-law does the normal maintenance stuff on my car, but for anything major, I will now always go to Doctor Monte’s. They are so helpful, so friendly, and know what they are doing. I have already told people about the great service I received.”

“Feeling like you guys can be trusted. The mechanic took me out to drive the car to figure out what’s wrong. He really took the time to listen to what I was hearing and experiencing.”

“Dug for a solution to a long-standing problem.”

“It took only an hour to do the muffler and I got to use my $40 certificate towards the total, fast, friendly service, thank you.”

“Staff/technicians were very knowledgeable and professional. Staff treated me like I had been going there for years, even though it was my first visit.”

“Prompt service”

“Got things done faster than I was expecting.”

“The biggest thing for me is knowing that the work will be done right. I have 100% confidence in the work done at Doctor Monte’s. The “old school” concept of true customer service is alive and well at Doctor Monte’s.”

“I appreciate that even though I forgot my discount coupon at home, I was able to bring it in and it was honored. Thank you!”

“I love the customer service that I get at Monte’s.”

“Enjoyed the friendly visit and the honest open dialogue. It is great to have a conversation and hear opinions.”

“Fast service. Got it in and out.”

“Techs were very helpful and friendly, car was taken care of in a timely manner.”

“You took the time to inspect my entire vehicle to make sure everything was up to snuff, at no additional charge. Doctor Monte pointed out a few things that needed to be addressed in a very “non pushy” manner.”

“I like it that Monte explained the state of my vehicle to me and showed me the air filter. I look forward to my oil changes just for the opportunity to sit in the loveliest waiting area you’ve ever seen. And good coffee, too.”

“Friendly service. Nice waiting area. Great explanation of what needed to be done. Convenient location.”

“Invoice was very clear and easy to understand, appreciate Monte taking the time to go through everything with me. The job was completed quickly and I’m back on the road again.”

“Nothing to change, I always get awesome service from Monte. I don’t take my car to anybody else because of the service I receive from these guys.”

“I liked that I was able to get my truck in right away and as always the customer service can’t be beat!”

“Quality work done on my car and professionalism of the staff.”

“The name of my car is Tenille, which is okay but honestly has never rolled off my tongue like The Millenium Falcon or Silver Lining. I pulled away in my car last night and although I don’t think it makes sense considering the services, my car felt zippier. I have a new name for my…

“I always feel the crew is doing their best for me.”

“I appreciated the value of a loaner car to go home, since the repair(s) was going to take a while. Also, my husband appreciated that you checked with him, and did not try to pressure him into some of the work he could do himself. You are honest and fair–something that helps everyone feel comfortable…

“High level of professionalism and expertise. Communication is perfect with great advice. Always happy with the service.”

“Quick in and out, loaner car was a “life-saver””

“Always friendly and helpful, extremely honest and willing to help.”

“Properly diagnosed and repaired quickly. Thank you.”

“Top notch as always, thanks, Monte!”

“l like that Monte sits down and discusses everything with you!”

“All was great.”

“Very good treatment toward me and good timely service for my vehicle.”

“Knowledgeable staff and owner.”

“A rush job, and you got me up and running that same afternoon, which got me to my meeting the next morning. Syd”

“Outstanding service! Always a positive atmosphere and prompt assistance.”

“Everything was great “

“Always pleasant and great at explaining what is going on with vehicle.”

“Honest intellectual information about my car.”

“The car had developed an intermittent noise and the source was quickly found and resolved.”

“Top of the line service, got me in and out, friendly”

“Very friendly & excellent customer service. Work was done on my car in a good timely manner and it’s running great now. Thanks so much for taking good care of my car.”

“Excellent service and fast, very knowledgeable staff”

“Monte was a very nice guy who explained everything in detail to me, very good service and a very good person”

“It was all around good service, would use them again.”

“Monte was very pleasant. He was very professional, he called and let me know what was wrong with a reasonable estimate. They fixed my car the same day and gave my car a courtesy check. It was nice to know every thing looked good. I love keeping my business local and with a trustworthy small…

“Fast and complete. Thank you.”

“Thorough check. Good communication.”

“I liked the updates throughout the day. Doc Monte is super kind, courteous & matter of fact. The texts were a nice feature. The staff was also friendly. The shop is tidy. Bathroom clean. Waiting room was stocked with beverages & I LOVE that gliding rocker. To be improved: can’t think of a single thing.…

“Very friendly staff and you do very good work. I wouldn’t change anything. Very happy with everything and everyone that works there. Will definitely refer friends and family”

“Really glad that you got the car in right away, since the heater was out and the temperature was in single digits.”

“Quality of Service and knowledge of staff”

“The only reason I am unlikely to recommend you is that I do not know anyone to whom I could recommend.”

“Thank you for being so thorough, and also for accommodating me with the loaner car. It was really helpful to be able to get some work and errands done during the repair. Also, thanks, “Dr. Monte” for the help transferring my store goods from the loaner car to my own. You really “go the extra…

“You guys do great work at reasonable rates with quick turn around times! I recommend your shop to anyone I know within a 30 mile radius of Cambridge. Thanks again Travis Simon”

“Very quick and good work”

“Everything was done in a timely manner. They also informed me when it was finished by sending a text!”

“Honest and friendly. Great reviews from his customers brought us in and I would definitely recommend Doctor Monte to others.”

“I had a great first experience at your facility. I appreciate having the convenience of a trustworthy local mechanic.”

“They picked up my truck for me while I was at work and I trust the repair was done right.”

“Monte fit me in the same day I called and made my repair time as convenient for me as anyone possibly could. I very much appreciated it.”

“Professional, high integrity, and supreme insight > expertise!”

“Very friendly”

“Great service in a timely manner, always professional”

“Though my vehicles have high mileage, I always feel confident in their reliability because I have confidence in the services provided.”

“Fast and accommodating service”

“Always appreciate willingness to take me to my work after I drop off my car and to pick me up when it is done. That’s going the extra mile!”

“Very fast work, friendly service and honest people! Highly recommended!”

“You do everything with a great attitude. I appreciated the checkup on a new (used) vehicle that we brought in for the first time!”

“Everything was done in a pleasant and timely manner. I like your waiting area and don’t mind waiting around for my service to be completed. Pleasantness goes a long way with me.”

“The service is fast, and the staff always communicates any issues.”

“Willingness to educate me on my vehicles. Nice folks”

“Everything was taken care of and communication was good when they found something unexpected.”

“Very friendly”

“The customer service is always great at Doc Montes and I got in the schedule right away for the brake work I needed done. Very reasonable prices and they can always diagnose the problem right away. I will be recommending Doc Montes to friends and family! “

“I appreciated the knowledge of my car, their friendliness, and their willingness to provide ‘must have’ and ‘should do’ options for car care. They are my go-to place for my car. Excellent service, thank you!”

“Friendly professionalism “

“I did not have a scheduled appointment and yet my car was serviced that same day when I had engine troubles. “

“Friendly great service”

“Work done quickly. Communication timely.”

“Friendly and quick. Comfortable waiting area. “

“convenience, quality workmanship, communication. “

“I appreciate receiving prompt notice when progress on the repairs were delayed.”

“I like that you text when the car is ready to go!”

“The owner, Monte, is always very helpful in pointing out what maintenance or repair items should be done in the future.”

“Helpful service person”

“The staff are courteous, attentive, able to fix the problems while providing good recommendations but not scare tactics. Thumbs up!”

“The office woman (sorry, not sure of her name now) was most excellent in her alertness and efficiency and kindness. She was always on top of everything that could have crossed my mind. She frequently checked with the mechanics and gave me updates. Even watched traffic and helped me get onto Main St! She’s a…

“The customer service was wonderful. The job was done right the first time. I would highly recommend them.”

“Great people, great service.”

“Brought my Jeep in with unknown noise turned out to be a large issue. Was not pressured in to making high dollar decisions right away. Was allowed time to make a smart descion on what todo “

“Friendly and timely service.”